Shipping & Delivery Info

LuxoCases offers international shipping to over 200 countries and islands worldwide, prioritizing customer value and exceptional service, striving to exceed expectations globally.

How do we ship packages?

Packages from our warehouses in HK, USA, and UK will be shipped using reputable carriers such as USPS, UPS, Yunexpress, ePacket, China Post, Singapore Post, and PostNL.

Rest assured that your order will be processed promptly and shipped within 1-3 business days after your payment has been processed.

Do we ship worldwide?

We provide free shipping to 200+ countries globally. Some locations are excluded. If you're in one, we'll reach out to discuss options.

What about customs?

Although we ensure prompt shipment of your order, we do not assume responsibility for any customs fees incurred after dispatch. By buying our products, you accept that one or more packages may be sent to you and could be subject to customs fees upon arrival in your country.

How long does shipping take?

Shipping times vary depending on your location. Here are our estimated shipping times:

United States: 7-10 business days
Canada, Europe: 10-14 business days
Australia, New Zealand: 4-10 business days
Central & South America: 12-20 business days
Asia: 12-25 Business days
Africa: 15-30 Business days

Please note that these shipping times do not include our 1-3 days of order processing time.

Do we provide tracking information?

After shipping, you'll get an email with tracking info. If not received within 5 days, reach out to us.

My tracking says "no information available at the moment."

For certain shipping providers, it may take 2-5 business days for tracking information to be updated. If your order was placed over 5 business days ago and there is no tracking data available, contact us for assistance. Your satisfaction is our top priority.